Frequently Asked Questions

You can contact us directly any time but take some time and read through the frequently asked questions on our website. If you have requested a quote already and you have some queries on that quote or your itinerary kindly contact our customer support or travel agent directly.


  • Do your drivers hold police checks?

Yes, each of our drivers possess an updated CRV enhanced police check.

  • What should we do if we need to transport a lot of baggage?

For an additional fee, you can rent a trailer from us to carry all of your luggage.

  • How can I pay for the bus?

To make payment easy, our company accepts Visa, MasterCard, Switch, Delta and American Express. Of course, you can also pay by cash or a cheque made out to JG Minibuses.

  • What happens if the bus malfunctions?

We have full AA coverage with roadside assistance in the unlikely event of a breakdown.